Privacy Policy

Welcome to Luminesque Travel Services ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services and visit our website.

Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information: Your name, email address, phone number, address, date of birth, passport details, and payment information.
Travel Preferences: Information about your travel preferences, including destinations, accommodation preferences, and travel itineraries.
Usage Data: Information about your interactions with our website, such as your IP address, browser type, pages visited, and the time and date of your visit.

How We Use Your Information

We use the information we collect for the following purposes:
To provide and manage our travel services, including booking travel arrangements, processing payments, and communicating with you about your travel plans.
To personalize your experience and offer travel recommendations based on your preferences.
To improve our services and website functionality.
To send you promotional materials, newsletters, and other communications that may be of interest to you, with your consent.
To comply with legal obligations and protect our rights and interests.

Information Sharing and Disclosure

We may share your information with the following parties:

Service Providers: Third-party vendors and service providers who assist us in providing our services, such as airlines, hotels, payment processors, and IT service providers.
Legal Authorities: Law enforcement agencies, regulators, and other authorities when required by law or to protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, destruction, or alteration.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete personal information.
Deletion: You can request the deletion of your personal information under certain circumstances.
Objection: You can object to the processing of your personal information for direct marketing purposes.
Withdrawal of Consent: If we are processing your personal information based on your consent, you can withdraw your consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

Get in Touch

If you have any questions or concerns about this Privacy Policy or our privacy practices, please click the Get In Touch button to the left and fill out the contact us form.